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Our Terms, Your Rights, and How We Operate

sonic888 sets out its legal framework clearly so you know exactly what applies to your account and how we handle your data. Access and eligibility depend on local law and are available only in regions where permitted.

Terms of UsePrivacy PolicyAccount ConditionsJurisdiction NoticeCookie Policy
sonic888 Our Terms, Your Rights, and How We Operate
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

Your account security and data handling sit at the core of what we do legally. Here is how we approach each area so you can make an informed decision about your account.

Data Handling

We collect only the account and transaction data needed to operate your account. Your DANA, OVO, or GoPay transaction records are held securely and used solely for verification and withdrawal matching.

Cookie Policy

We use session and preference cookies to keep your mobile login active and your account state consistent across browser and app. You can manage cookie preferences from your account settings.

Account Security

Account access uses OTP verification tied to your registered mobile number. If your number changes, contact support before updating so your wallet binding stays intact.

Data Retention and Requests

We retain account data for the period required by applicable regulation. You can request a copy of your data or ask for deletion by contacting us via the email address in your account dashboard.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your account terms, a data request, or a policy concern, our support team handles these through the channels below. For anything that involves your wallet — DANA, OVO, GoPay — have your registered account details ready when you reach out so we can locate your record quickly.

Team online

Live Chat

Open the chat icon from any page on sonic888. Live chat connects you to a support agent who can pull up your account conditions and policy details directly.

Email Support

Send policy and data requests to our support email listed in your account dashboard. We respond to legal and privacy queries in the order received.

Account Help Centre

Log in and navigate to the Help section for documented policy articles, account terms references, and a form to submit formal policy-related requests.

Common Questions About Our Legal Terms

These are the questions we hear most often when it comes to account conditions, data rights, and how our legal framework works for people accessing sonic888 in Indonesia.

Yes. Any transaction made through DANA, OVO, or GoPay is subject to the account terms. The wallet name must match your registered account name for withdrawals to be processed.

Send a data access request to the support email shown in your account dashboard. We will respond with the details we hold on your account within the timeframe required by applicable regulation.

You can submit a deletion request via the Help Centre form or by email. We will process it where permitted by law, noting that some transaction records must be retained for compliance purposes.

We notify you through your registered account notification channel when terms are updated. Continued use of the platform after that notice means you accept the revised conditions.

Access depends on local law and eligible regions. We recommend checking whether the service is permitted under the laws that apply to your location before opening an account.

The legal terms always take precedence over promotional material. If anything on the promo board contradicts the terms, the written conditions in the Terms of Use document apply.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.